Privacy Policy
Effective Date: 14 May 2026
At DF Damp Consultancy LLP (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us regarding our services.
1. Who We Are
DF Damp Consultancy LLP is an independent damp surveying and consultancy business operating across Wales.
Registered Office:
Williamston House
7 Goat Street
Haverfordwest
Pembrokeshire
SA61 1PX
United Kingdom
Email: dan@dfdampconsultancy.co.uk
Phone: 07875 132 884
2. What Information We Collect
We may collect and process the following personal information:
Your name
Email address
Telephone number
Property address
Information relating to damp or property issues
Any information you provide through contact forms, emails, or phone calls
Website usage information through cookies and analytics tools
3. How We Collect Information
We collect information when you:
Fill in a contact form on our website
Call or email us
Request a survey or consultation
Interact with our website
Subscribe to updates or communications
4. How We Use Your Information
We use your information to:
Respond to enquiries
Provide damp surveying and consultancy services
Arrange appointments and surveys
Prepare reports and recommendations
Improve our website and services
Comply with legal and regulatory obligations
We only process your information where we have a lawful basis to do so under UK GDPR.
5. Lawful Basis for Processing
We process personal data under the following lawful bases:
Contractual necessity – to provide requested services
Legitimate interests – to manage and improve our business
Consent – where you opt into marketing communications
Legal obligations – where required by law
6. Data Sharing
We do not sell or rent your personal information.
We may share information with:
Professional advisers or contractors where necessary
IT and website service providers
Legal or regulatory authorities if required by law
All third parties are expected to keep your information secure and confidential.
7. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Meet legal, tax, or regulatory obligations
Resolve disputes
Maintain business records
8. Website Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
Cookies may collect anonymous information such as:
Browser type
Pages visited
Time spent on the site
Device information
You can control or disable cookies through your browser settings.
9. Your Rights
Under UK GDPR, you have rights including:
The right to access your personal data
The right to correct inaccurate information
The right to request deletion of your data
The right to restrict processing
The right to object to processing
The right to data portability
The right to withdraw consent where applicable
To exercise your rights, contact us using the details below.
10. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
DF Damp Consultancy LLP
Email: dan@dfdampconsultancy.co.uk
Phone: 07875 132 884
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.